Shipping policy
At Faceless we strive to keep customers. Customer service is our first priority. With that being said shipping times fluctuate between 3-4 business days! All orders can be exchanged/returned for another size within 30 days of purchase if product is in original condition and unwashed. If an error is made during shipment on our end we will be sure to fix it.
How long does it take to process an order?
Please allow 1-2 days for your order to be processed for shipping, We make every effort to fulfill orders as quickly as possible.
Will my order come with a tracking number?
All orders come with a tracking number that you can use to track the progress of you order.
For calculated shipping rates
Shipping charges for your order will be calculated and displayed at checkout. Based on your location for the parcel, including a free shipping method if your order meets the requirements.
Can I change my address if I've put the wrong one?
Yes we are able to change it, Please contact us at info@facelesslimited.com to make any type of changes to your order.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@facelesslimited.com with your name and order number, and we will look into it for you.